Privacy Policy

Last Updated – 8 January, 2026

Upskills (“we,” “us,” or “our”) operates the website https://upskills.in (the “Service”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Consent

We collect information that identifies you (“Personal Information”). By using the Service and providing your information, you expressly consent to the collection and use of information in accordance with this policy as per the IT Act 2011 and DPDP Act 2023.

2. Types of Data Collected

  • Personal Data: Name, email address, phone number, and billing address.
  • Sensitive Personal Data: For processing payments, we collect financial information. Note: Upskills does not store your card or net banking details. These are processed by our secure payment gateway partner, Razorpay, in compliance with PCI-DSS standards.
  • Tracking & Cookies Data: We use cookies and similar tracking technologies (like Meta Pixel) to track activity on our Service and hold certain information for advertising and analytics.

3. Use of Data for Advertising (Meta Compliance)

We use your data to:

  • Show you relevant advertisements on Meta platforms (Facebook and Instagram).
  • Create “Lookalike Audiences” to reach new students interested in our courses.
  • Measure the effectiveness of our ad campaigns through the Meta Pixel.
  • You can opt-out of interest-based advertising via your Facebook Ad Settings.

4. Third-Party Service Providers (Razorpay & Others)

We may employ third-party companies to facilitate our Service. These third parties have access to your Personal Data only to perform these tasks on our behalf:

  • Payment Processing: We use Razorpay for payment processing. Their privacy policy can be viewed at https://razorpay.com/privacy.
  • Marketing: We share hashed email identifiers with Meta for ad targeting.
  • Legal: We may disclose data if required by Indian law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Storage and Retention

In compliance with Indian regulations, your data is stored on secure servers. We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy (e.g., for the duration of your course access or to satisfy tax and accounting requirements).

6. Your Rights (DPDP Act 2023)

As a user in India, you have the following rights:

  • Right to Access: To know what data we hold about you.
  • Right to Correction/Erasure: To ask us to update or delete your data.
  • Right to Withdraw Consent: You can withdraw your consent for marketing at any time.

7. Grievance Redressal (Mandatory for India)

In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

  • Name: Karan Patwardhan
  • Designation: Grievance Officer
  • Address: H-18 Rajdeep Society Gokhale Road Naupada Thane – 400602
  • Email: admin@upskills.in
  • Phone: +91-8976595794

We aim to resolve any grievances within one month of receipt.